Computer Service Software Fraud

Victims of computer service software fraud typically receive a call from a well-known broadband provider, who claims there is an issue with their service which they are going to resolve.
The caller talks you through the supposed problem and asks you to log on to your computer or mobile and connect via a Remote Access Tool, which means they can then access your device. Some reports also state that fraudsters have been using browser pop up windows to make contact with victims.
You’re then either persuaded to log into their online banking to make a payment for the service you’ve supposedly received, or you’re told you need to log in so you can receive a refund from the broadband provider as a form of compensation. This enables the scammer to then transfer money from your account.

Source: Latest scams to watch out for in 2023